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Norton AntiVirus Email Settings

If you use Norton AntiVirus software your email settings may have changed and do not allow you to receive/send email. Please refer to the one of the following articles from Symantec. These articles provide an explanation of why the changes occur as well as a solution to the problem of not being able to receive email.


How to reconfigure your email settings and disable Email Protection

If you are unable to receive email, the changes made by Norton AV can be changed back manually. To do so in Outlook Express:

  1. Open Outlook Express.
  2. Click Tools.
  3. Select Accounts.
  4. Click on the Mail tab.
  5. Click one time on your email account to select it.
  6. Click on Properties.
  7. Click on the Servers tab.
  8. Change the incoming mail server from 127.0.0.1 to mail.VISP Data Not Found